FAQ

What is all inclusive?

I provide a photography experience where all images are included. No need to worry about missing out on those precious shots or having to make difficult choices. From the smallest candid glances to the grandest celebrations, I ensure that every meaningful detail is captured and preserved for you to cherish. Let me be your guide in creating a complete collection of memories that tell your unique story, with every image included as a testament to the beauty of your journey.

Do you charge for anything else?

In addition to being an all-inclusive photographer, I go the extra mile to provide you with a comprehensive range of services. Alongside your beautiful images, I offer the convenience of a USB for easy storage and access to your treasured memories.

I understand that some moments are simply too extraordinary to be confined to digital files alone. That's why I offer the option to extend our session beyond the standard time, ensuring that we capture every special moment. And to truly bring your memories to life.

I also provide a professional printing service, so you can proudly display your favourite images in stunning physical form.

Im worried my child will loose interest or be to shy how can you help with this?

As a photographer, I always try to create a fun and relaxed atmosphere during photo shoots, especially when working with children. One of the best ways to achieve this is by tapping into their interests and personalities.

So, if you could let me know what your child/children are interested in, I can incorporate that into the session. For example, if your child loves animals, we could bring some animal props to the shoot. If they are into sports, we could bring some equipment that they could pose with. This will not only make them feel more comfortable during the session, but it will also create more genuine smiles and laughter.

As for what might make them laugh or smile, I usually try to bring out the playful side of children by asking them to make silly faces, jump or twirl around. I find that encouraging them to be themselves and have fun often leads to the best photos.

Ultimately, the goal of the photo shoot is to capture your child/children in a way that is true to who they are and creates lasting memories. So, if you have any additional pointers or ideas on what might make them smile or feel comfortable, feel free to share them with me.

Why should I hire a professional photographer?

As a professional photographer, I have a deep love for capturing candid moments that tell a story and evoke emotions. With my own children, I understand the importance of preserving memories and creating images that my family will cherish for years to come. This passion for photography is what drives me to provide my clients with exceptional service and stunning images that exceed their expectations.

While it may be tempting to rely on smartphones or other devices to capture your special moments, hiring a professional photographer is the best way to ensure that your memories are preserved in a beautiful and unique way. Professional photographers have the experience, equipment, and editing skills to create images that stand the test of time, and capture the essence of each moment.

Moreover, hiring a professional photographer allows you to relax and enjoy your special moments without worrying about capturing the perfect shot. You can trust that a professional photographer will work with you to create a personalized photo session that reflects your unique personality and captures the memories that matter most to you.

In short, hiring a professional photographer is an investment in your memories and the best way to ensure that your special moments are preserved for generations to come. Let me use my passion for photography to create stunning images that you and your family will cherish for years to come.

Where are you based and do you travel?

I am a photographer based in Harlow, specifically located at Moot House CM20 3AG. I offer photography services in the Harlow area and beyond, and I am always willing to travel to meet my clients' needs. It's important to note that additional costs may apply depending on the location and scope of the project. However, I believe in transparent pricing, and I will always provide my clients with a detailed breakdown of all costs before beginning any work. Please don't hesitate to reach out if you have any questions or would like to schedule a photography session.

Do you instruct for posing? I’m kind of awkward/unphotogenic.

Absolutely! Part of my job as a photographer is to make my clients feel comfortable in front of the camera. I will give you direction and guidance to help you feel confident and relaxed during your shoot.

How long will it take to get my photos?

It typically takes 2-4 weeks to receive your fully edited photos. However, I will provide you with a sneak peek of some of the best shots within a few days of the session.

How do you prefer to communicate?

I am happy to communicate through email, phone, or text - whatever works best for you.

Am I allowed to print the photos that you deliver to me?

Absolutely! Once you receive your photos, you have full printing rights.

Are there size restrictions on print size?

No, there are no size restrictions on print size. You can print your photos as large or as small as you like.

How do I book a date?

To book a date, simply reach out to me through my website or via email. We will discuss your vision for the shoot, and I will provide you with a contract and invoice to secure your date.

What kind of equipment do you use?

I use professional-grade Sony camera equipment, including a variety of lenses and lighting equipment.

How much retouching do you do?

I strive to capture the beauty of my clients naturally and aim to do minimal retouching. However, I do offer light retouching if requested.

Do you work with a second shooter?

I typically work alone, but for larger events, I have a trusted second shooter that I work with.

How long have I been doing this?

I have been a professional photographer for over 10 years and have been running my business, L.Hibbard Photography, for the past 5 years.

Are you able to shoot at night or in dark situations?

Yes, I am experienced in shooting in low light situations and have the necessary equipment to capture beautiful photos in any lighting.

I’m not sure I want an engagement session?

While engagement sessions are included in some of my packages, they are not required. We can discuss alternative options that fit your needs.

Do I deliver RAW files?

I do not deliver RAW files, as I believe that the editing process is an important part of my artistic process and delivering RAW files would not fully represent my work.

Do you own the copyright to my photos once you deliver them to me?

While I retain the copyright to my photos, you will receive a license to use the photos for personal use.

Will my photos show up on your website?

I love sharing my work with others, and with your permission via our contract, I may feature your photos on my website or social media accounts. However, I respect my clients' privacy and will not share any photos without their consent.

Any general tips?

Wear something that makes you feel comfortable and confident! And don't be afraid to be yourself in front of the camera - that's what will make your photos truly unique and special.

How do I get my photos after?

Once your photos are edited, I will send you a link to a private online gallery where you can view and download your photos.

Are you insured?

Yes, I am fully insured for liability and equipment.

Do you have backup equipment?

Yes, I always bring backup equipment to every shoot to ensure that nothing interrupts the capturing of special moments.

What is your backup policy for photos?

I keep multiple backups of clients' photos, including on-site backups and cloud storage. I take every precaution to ensure that clients' photos are safe.

Is your coverage consecutive?

Yes, my coverage is consecutive. I will be there to document your wedding day from the start of the agreed-upon time until the end.

What if the wedding runs late, can I ask you to stay late?

Absolutely, I understand that wedding days can be unpredictable and things may run late. If you need me to stay longer, I am happy to discuss options with you.

How far in advance should I book my wedding date with you?

I recommend booking as soon as possible to secure your date, especially for popular wedding months. Typically, couples book me 6-12 months in advance.

Can you shoot in rain or bad weather?

Yes, I am experienced in shooting in all kinds of weather conditions. I always come prepared with equipment to protect both myself and my gear.

What is your policy for rescheduling due to bad weather?

If the weather is forecasted to be unsafe or unworkable for photography, we can discuss options for rescheduling. However, I am also willing to work with you to find alternative indoor locations or make the most of the weather conditions for unique photo opportunities.

What happens if you get sick or injured?

In the unlikely event that I am unable to photograph due to illness or injury, I have a network of professional photographers who I can call upon as backup to ensure everything is still captured beautifully.

How many images are included with your coverage?

The number of images included in my coverage depends on the session you choose. I aim to deliver a generous selection of high-quality images.

Will you block my guests’ view on the wedding day?

No, I always make sure to stay out of the way and be as unobtrusive as possible while still capturing all the important moments.

Have you worked with videographers?

Yes, I have worked with many videographers in the past and am comfortable collaborating with them to ensure we both capture your day in the best way possible.

Do you take any breaks on the wedding day?

I typically take short breaks throughout the day to rest and recharge my batteries, but I make sure to coordinate with you and your timeline to ensure there are no gaps in coverage.

Do I need to provide dinner?

While I do not require a meal, it is always appreciated if one is provided for me during your reception. This allows me to stay energized and focused throughout the day and I will be readily available as soon as I have eaten.

Can we go to multiple photo locations on my wedding day?

Yes, we can absolutely go to multiple locations for photos. We will discuss logistics and timing beforehand to ensure a smooth and efficient transition.

Do you shoot destination weddings?

Yes, I love to travel and am available for destination weddings. Additional fees for travel and accommodations will apply.

What do you charge for travel?

My travel fees vary depending on the location and the amount of travel required. We can discuss this in more detail during our initial consultation.

Do you shoot elopements or only full weddings?

I am happy to photograph both elopements and full weddings, and offer custom packages to suit your needs.

What forms of payment do you accept?

I accept payment via cash, card, or electronic bank transfer.

What's your payment structure?

I require a retainer fee to secure your date, with the remaining balance due before or on the day of the wedding.

Do you have recommendations to how to schedule a wedding day?

Yes, I am happy to provide recommendations and advice for scheduling your wedding day to ensure you have the best possible photos.

What do you wear to a wedding?

I dress professionally and appropriately for your wedding, usually in black or neutral-coloured attire that won't be distracting.

Do you shoot formal and family photos too?

Yes, I am experienced in capturing both formal and candid photos, including group and family shots.

Do you work off shot lists?

Yes, I do work off shot lists. Before your wedding day, we'll have a consultation where we'll go over the details of your wedding and what you want captured. This is where we'll discuss any specific shots you want taken. I'll then use this information to create a shot list for your wedding day to make sure we capture all of the moments that are important to you. If you provide your own list I will try my absolute best to follow this but it is not guaranteed every single shot will be covered as I work more candidly and make sure to capture every single guest at least once enjoying themselves.

Am I allowed to put my photos online?

Yes, you are allowed to put your photos online. I love it when my clients share their photos on social media. , I would be very grateful for you to credit me and tag me in your posts.

What is your cancellation policy?

My cancellation policy is designed to be fair to both of us. If you need to cancel your booking, please let me know as soon as possible. I'll do my best to work with you to reschedule your session or wedding for a different date. However, if you need to cancel within 60 days of your session or wedding date, your deposit will be non-refundable.

How far in the future are you willing you book?

I'm willing to book sessions and weddings up to 12 months in advance. However, I recommend booking as early as possible to secure your preferred date. My calendar fills up quickly, especially during the peak wedding season, so it's never too early to reach out.

Do you create black and white photos?

Yes, I can create black and white photos. I love the timeless and classic look of black and white photography, and I think it can add a lot of depth and emotion to your images.